Terms and Conditions

The online shop www.salopetit.com (hereinafter referred to as the “Website”) is published by Adelier de Lucru S.R.L, having its registered office located at 1 Presei Street, Bucharest, Romania, under the number J40/5812/2016, unique registration code RO35982641. All orders you place through this Website and our deliveries and services are subject to the following Terms and Conditions. By using the services, you are agreeing to all of these terms that may vary accordingly to modification and updates. Any orders placed on the website implies the acceptance of these General Terms and Conditions.

Copyright

The entire content of the site [www.salopetit.com] – images, texts, graphics, symbols, web graphics, scripts, programs and other data – is the property of SC Adelier de Lucru SRL and is protected by copyright law and intellectual and industrial property laws. Use of any of the items listed above without the consent of SC Adelier de Lucru SRL is punishable under the laws in force. Any copyright infringement will be communicated in writing to the salut@salopetit.com

Processing

It takes 1 to 5 working days in order for the products to be processed before being delivered, depending on the items that are available in stock. The products ordered by the Customer will be delivered to the address stated by you.

Payment

Credit card & Paypal

By completing the order, the Customer guarantees that all the data provided is real and correct, otherwise it could withstand the consequences of these errors (delayed, misdirected, etc). In order to eliminate the risk that your data may be in the possession and misuse of third parties: Sc Adelier de Lucru (www.salopetit.com) Paypal and Netopia MobilPay guarantee the security of IT systems.

Bank card data (card number, expiration date, etc.) are not transferred or stored at any time by SC Adelier de Lucru SRL (www.salopetit.com).

In the case of 3D Secure Payment for Visa or MasterCard cards, your card data is entered directly into Visa or MasterCard systems, and if your card has been issued by a bank certified in 3D Secure, the transaction authorization is done only after your login in this system – the introduction of a secret code / password known only to you, similar to the PIN code for ATM transactions. www.salopetit.com may refuse an order and therefore unilaterally terminate the contract following a prior notice addressed to the Customer without any obligation between the parties and without one party claiming damages for the following situations:

  • Failing / canceling the online transaction;
  • Non-acceptance by the Issuing Bank of the Client / Transaction Card;
  • Incomplete or incorrect Customer data;
  • Customer’s activity may cause damage to the site www.salopetit.com;
  • Successive deliveries failed;
  • Other objective reasons.

The payment processors chosen by Adelier de Lucru SRL are Paypal and Netopia MobilPay, the latest referred to herein as “MobilPay”, with its registered office in Bd-ul Pierre de Coubertine nr 3-5, sector 2, Bucharest.

Note: Adelier de Lucru can not be held responsible for any additional costs the Customer may incur, such as (but not limited to) the currency conversion commission, calculated and applied by the Issuing Bank of the Customer Card if the currency of issue of this card is not RON.

Final Price and Delivery

The final price paid by the Customer consists of the product price + shipping costs. The delivery prices are detailed below. All tariffs for products sold through the website www.salopetit.com are expressed in RON (if you’re accessing the site in Romania) or EUR (all other countries), according to your IP address and contain VAT in accordance with the legislation in force.

Domestic shipping via Fan Courier. Delivery the next day after shipping. The cost is 13 lei for Bucharest and 25 lei for any other address in Romania. Free delivery for orders of 500 lei or more.

International Shipping via DHL Express. Delivery in 5 days after shipping. Cost: 14 euros. Free delivery for orders of 150 euros or more.

For orders shipped to EU countries all taxes and duty fares are included in the final price. We are not responsible for the taxes and duty fares the non-EU countries apply.

Return Policy

If you are not satisfied with your purchase, send us a notification within 2 working days after receiving the products via email at salut@salopetit.com and simply return the item or items back in their original condition within 14 days of receipt. We will issue a refund on receipt or exchange the item for a different size/model if preferred. Please note: The purchased item is your responsibility until it reaches us back. For your own protection, we recommend that you send the parcel using a delivery service that insures you for the value of your goods. The cost of returning the item to us is your responsibility. Please return the products in the original packaging. Please fill in return form as well. The address for the return shipment is: 22nd Dogarilor Street, Bucharest, 020553, Romania

Conflict Resolution

Any conflict between Adelier de Lucru and Clients will be solved amicably. Please send an email to salut@salopetit.com or call +40726812413. If the conflict does not solve amiably, the Romanian legal provisions will apply, the first solution being mediation, and if this fails, the competent Romanian courts in the Adelier de Lucru headquarters or in some cases provided by the law, court at the customer’s home.

Major Force

Neither of the parties may be held liable for non-execution (total / partial) or delayed execution of its obligations if they were caused by force majeure. The parties will immediately make known the case of force majeure and will take all necessary measures to limit the consequences of the event. If within 15 days the force majeure event does not cease, the parties have the right to unilaterally terminate the contract without claiming damages. Major force will be tested according to the law.

Fraud

Adelier de Lucru (www.salopetit.com) does not ask its Clients by any means of communication (telephone / email etc) for confidential information, bank account details, personal passwords etc. If the Customer discloses them to third parties, it bears full responsibility for its actions. Thus, in cases of disclosure of such data, the Client can not be liable to Adelier de Lucru for any kind of damage. In order to avoid unpleasant situations and to minimize the risks, the Client will immediately inform Adelier de Lucru SRL about any such fraud attempt using the contact details for this purpose mail: salut@salopetit.com, phone: +40726812413. Adelier de Lucru does not promote SPAM. Any attempt of fraud (such as but not limited to: accessing Adelier de Lucru clients data, altering the content of www.salopetit.com, attempting to affect Adelier de Lucru server performance, misappropriation of content deliveries to third parties, etc.) will be punished under criminal law.